International Medical Relief (IMR) Privacy Policy
Effective Review Date (reviewed annually): December 18, 2024
Contact: hello@internationalmedicalrelief.org | +1-970-635-0110
Audit Oversight Committee: Rob Mabary, Patrice Light, Ann Werts, Tanja Thompson, Shauna King
Contact Audit Oversight Committee: IMRAuditCommittee@internationalmedicalrelief.org | +1-970-635-0110
Mailing Address: International Medical Relief, 500 East 8th Avenue, Denver, CO 80203, USA, ATTN: IMR Audit Committee
This Privacy Policy explains how we collect, use, share, and protect your information when you engage with IMR—whether by donating, volunteering, participating in our programs, or visiting any of our websites, including internationalmedicalrelief.org and related subdomains.
By visiting our sites or sharing information with us, you agree to the terms of this Privacy Policy.
- Personal Identifiers: your name, mailing address, phone number, and email address.
- Payment Information: credit card or bank details used to process your donation (processed securely through PCI-compliant providers).
- Demographic & Communication Preferences: interests, preferred communication channels, and language.
- Mission & Volunteer Data: medical credentials, health disclosures required for deployment, passport and travel information (to ensure safety and compliance).
- Technical Data: IP address, browser type, device identifiers, and website usage information collected via cookies and analytics tools.
- Publicly Available or Third-Party Data: such as address verification or demographic information used to maintain accurate donor records and tailor communications.
If you provide personal data about another person (for example, a tribute or gift donation), we will use that information only for its intended purpose.
We use your information to:
- Process donations and issue receipts.
- Communicate with you regarding updates, acknowledgments, and opportunities.
- Administer volunteer missions, training, and travel logistics.
- Improve our outreach, programs, and website experience.
- Comply with tax, legal, and audit requirements.
- Protect the safety, rights, and integrity of IMR and those we serve.
We never sell or rent your personal information.
We may share your information only under the following limited circumstances:
- Trusted Service Providers:
IMR engages carefully selected companies to process donations, send mail or email, host donor databases, manage digital advertising, or provide analytics.
These vendors are contractually bound to maintain confidentiality and may use data only for IMR-authorized purposes. - Nonprofit Collaboration:
IMR does not sell donor lists.
In limited cases, to reduce fundraising costs, we may exchange a small portion of our mailing list with select nonprofit organizations under confidentiality agreements.
You may opt out of such exchanges anytime by emailing hello@internationalmedicalrelief.org or calling 970-635-0110. - Legal Requirements:
We may disclose information if required by law, subpoena, or government order, or when necessary to protect IMR’s rights or operations. - International Transfers:
Because IMR operates globally, your data may be transferred or stored outside your country. We ensure these transfers meet recognized international safeguards such as Standard Contractual Clauses or GDPR adequacy frameworks.
When information is no longer needed, we securely delete or anonymize it.
IMR employs industry-standard security measures to protect your personal information, including:
- SSL encryption for all online forms and transactions.
- PCI DSS-compliant payment processing.
- Access restricted to trained, authorized personnel.
- Firewalls, intrusion detection, and regular cybersecurity audits.
While no system can guarantee complete protection, IMR continuously monitors and improves our security protocols.
If you suspect unauthorized use of your data, please contact hello@internationalmedicalrelief.org immediately.
We may also use limited “retargeting” advertising to share IMR updates as you browse other sites.
You can manage cookie settings in your browser or opt out of targeted advertising at www.aboutads.info/choices.
Disabling cookies may limit certain website functions but will not restrict access to donation features.
If a parent or guardian becomes aware that a child under 13 has provided personal information, they may contact hello@internationalmedicalrelief.org to have it removed.
You have the right to:
- Access or request a copy of your personal information.
- Request correction, deletion, or limitation of data use.
- Opt out of communications or data sharing.
- Withdraw consent to marketing or cookies.
- Choose to donate anonymously or without public recognition.
To exercise these rights, contact hello@internationalmedicalrelief.org or call 970-635-0110.
IMR complies with major privacy frameworks, including:
- U.S. State Privacy Laws, such as the California Consumer Privacy Act (CCPA).
- European Union’s General Data Protection Regulation (GDPR) for EU/EEA donors and volunteers.
- Payment Card Industry Data Security Standard (PCI DSS) for all financial transactions.
IMR also periodically reviews its privacy and security practices through independent audits to ensure continued compliance.
Our website may contain links to third-party or partner sites.
IMR is not responsible for the content or privacy practices of those external sites.
We recommend reviewing their privacy policies before sharing any information.
If you submit personal information for employment or volunteer participation—including credentials, health data, or travel documentation—we use it solely for assessing eligibility, placement, and compliance with medical or legal requirements.
This data is never used for marketing or donor solicitation.
We review and update this Privacy Policy periodically to reflect new technologies, laws, or organizational practices.
Any significant changes will be announced on our website with a revised “Effective Date.”
Your feedback and trust are important to us.
For questions, corrections, or privacy concerns, please contact:
International Medical Relief
hello@internationalmedicalrelief.org
+1-970-635-0110
500 East 8th Avenue, Denver, CO 80203, USA
International Medical Relief honors the trust of every donor, volunteer, and partner.
